#lib0231 - Library patrons
Explanation regarding the various fields used in the stakeholder description is provided in Stakeholder template.
Field name | Description |
---|---|
Stakeholder Name | Library patron |
Stakeholder Class | Normal user |
Stakeholder Role | A library patron is someone who uses or patronizes a library. A library patron is reading or consulting books and periodicals at the library, or borrowing and accessing books and other media at home or via electronic devices such as computers, tablets and smartphones |
Stakeholder Rationale | We must take into consideration that citizen access to libraries depends on a wide range of factors such as wealth, access to internet, availability of library services, literacy, etc. |
Involvement | The stakeholder will be involved via a number of household journeys that are representative for citizens with different resource endowments (wealth, access to the internet or not, living in rural area, …) |
Classes of knowledge1 | |
Hands-On Users: If the stakeholder is a hands-on user of the product, then consider below additional fields | |
User name/category | library patron |
User role | |
Subject matter experience | all subject matter experience levels are prevalent: novice, journeyman, and master |
Technological experience | all technological experience levels are prevalent: novice, journeyman, and master |
Other user characteristics | a library patron's access to (local) library services depends on a wide range of factors such as mobility, access to internet, distance to the library, literacy, etc. |
Priority | key |
User participation | The stakeholder will be able to participate to surveys to improve insight in how library patron journeys depend on resource endowments in specific livelihoods |
Non-functional requirements | |
Project Issues |