Explanation regarding the various fields used in the stakeholder description is provided in Stakeholder template.

Field name Description
Stakeholder Name Student
Stakeholder Class Normal user
Stakeholder Role A student typically gets access to the library of the institution of higher education where he or she is studying.
Stakeholder Rationale We must take into consideration that student access to libraries depends on a wide range of factors such as wealth, access to internet, availability of library services, etc.
Involvement The stakeholder will be involved via a number of student journeys that are representative for students with different resource endowments (wealth, access to the internet or not, studying at institutions in small rural cities, …)
Classes of knowledge
Hands-On Users: If the stakeholder is a hands-on user of the product, then consider below additional fields
User name/category student
User role
Subject matter experience subject matter experience levels journeyman and master are most common
Technological experience all technological experience levels are prevalent: novice, journeyman, and master
Other user characteristics the institutional library services that a student can use may vary considerably; they depend on the quality of the library
Priority key
User participation The stakeholder will be able to participate to surveys to improve insight in how library patron journeys depend on resource endowments of specific educational institutions
Non-functional requirements
Project Issues