Explanation regarding the various fields used in the stakeholder description is provided in Stakeholder template.

Field name Description
Stakeholder Name Librarian
Stakeholder Class Normal operator/user
Stakeholder Role A person who manages the library services and supports all the libary's users with finding anything they may be searching for, from books to general information online. See also librarian (in the Actor Atlas).
Stakeholder Rationale Librarians know the wide range of factors such as wealth, access to internet, knowledge and availability of library services, literacy, etc. that determine potential access to library services in communities.
Involvement The stakeholder will be involved via a number of librarian journeys that are representative for various community resource endowments (wealth, access to the internet or not, living in rural area, …)
Classes of knowledge Librarians will be aware of the kind of services that are relevant for local communities
Hands-On Users: If the stakeholder is a hands-on user of the product, then consider below additional fields
User name/category librarian
User role Ensure that a library is sufficiently resourced for the needs of its target groups
Subject matter experience usually either journeyman or master
Technological experience technological experience levels should be at least journeyman, with master recommended
Other user characteristics a teacher's access to (local) library services depends on factors such as mobility and proximity, access to internet
Priority key
User participation The stakeholder will be able to participate to surveys to improve insight into how library services can better serve their target groups
Non-functional requirements
Project Issues