Example of use: Moderator in ParliamentWatch debategraph.


Option Definition Examples
Interfacing Technology - OWA1/CBE2/WE3 Any system within the OWA, CBE or WE — software, hardware or mechanical — that must have a defined interface with the eventual solution Existing software, hardware or machines
Normal Operator/User Someone who uses the product to do work or to accomplish some purpose A citizen using Parliament Watch to ask a question to a politician, a moderator, a politician answering a question, …
Maintenance Operator Someone who keeps the product operational according to agreed requirements
Operational Support Helps the users to make effective use of the product help desk, trainer, coach/mentor
Functional Beneficiary Does not have direct, hands-on contact with the product but benefits from the fact that it exists user of reports, programme manager,…
Internal Consultant A person inside the organisation who provides knowledge and expertise necessary to quantify technical and business constraints future ideas specialist, data modeller, process analyst
Sponsor The link between a project and the rest of the organisation. Helps to resolve problems and make decisions Sponsor, project champion
External Consultant A person outside the organisation who provides knowledge and expertise necessary to quantify technical and business constraints auditor, legal specialist, inspector,…
Negative Stakeholder A person or organisation who does not want the project to succeed competitor, hacker, …
Team Member A person who is dedicated to working on the project project manager, business analyst, tester, systems architect

Acknowledgement: Volère Stakeholder Analysis Template, definitions modified for usage with web-based services.