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Terms of Service

Last updated: 16/05/2026

These Terms of Service (“Terms”) govern your use of the website www.wikinetix.com (the “Website”) and all related services provided by Wikinetix (“we”, “us”, “our”).

By accessing or using the Website, you agree to be bound by these Terms.

If you do not agree, please discontinue use of the Website.

1. Who We Are

The Website is operated by: Wikinetix bv

Address: Acacialaan 6, 2390 Malle, Belgium

Email: info@wikinetix.com

2. Scope of These Terms

These Terms apply to all services available on the Website, including:

  • Website browsing and content access
  • Contact forms and CRM interactions
  • eLearning courses and training materials
  • Event registration and participation
  • Appointment scheduling
  • User accounts (if enabled)

Additional terms may apply to specific services (e.g., event participation rules).

In case of conflict, the more specific terms prevail.

3. Eligibility

You may use the Website only if:

  • You are at least 16 years old, or
  • You have parental/guardian consent if younger

By using the Website, you confirm that you meet these requirements.

4. User Accounts

Some features (eLearning, events, appointments) may require creating an account.

You agree to:

  • Provide accurate information
  • Keep your login credentials confidential
  • Notify us immediately of unauthorized access

We may suspend or delete accounts that violate these Terms or remain inactive for extended periods.

5. Acceptable Use

You agree not to:

  • Use the Website for unlawful purposes
  • Upload harmful, defamatory, or misleading content
  • Attempt to breach security or access restricted areas
  • Interfere with Website functionality
  • Copy, distribute, or misuse content without permission

We reserve the right to remove content or restrict access if these rules are violated.

6. eLearning Services

If you enroll in eLearning courses:

  • Access is personal and non‑transferable
  • Course materials may not be copied, shared, or redistributed
  • We may update or discontinue courses at any time

Completion certificates (if provided) are issued at our discretion.

7. Events

When registering for events:

  • You must provide accurate information
  • We may modify event details (time, speakers, format)
  • We may cancel events; in such cases, we will notify registered participants

If events include recordings or photos, we will inform you in advance.

8. Appointments

When booking appointments:

  • You agree to provide correct information
  • You may cancel or reschedule according to the instructions provided
  • We may cancel or reschedule appointments if necessary

Repeated no‑shows may result in restricted access.

9. Intellectual Property

All content on the Website—including text, images, videos, course materials, and branding—is owned by Wikinetix or licensed to us.

You may not:

  • Copy
  • Reproduce
  • Modify
  • Distribute
  • Sell

any content without our written permission, unless explicitly allowed.

10. Third‑Party Services

The Website may integrate with third‑party services such as:

  • Email delivery providers
  • Payment processors (if enabled)
  • Analytics tools
  • Odoo SA (hosting, if applicable)

We are not responsible for the terms or privacy practices of these third parties.

11. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains:

  • What data we collect
  • How we use it
  • Your rights under GDPR

You can read the Privacy Policy at: Privacy Policy.

12. Availability and Changes

We aim to keep the Website available at all times, but we do not guarantee:

  • Uninterrupted access
  • Error‑free operation
  • Complete security

We may modify, suspend, or discontinue any part of the Website at any time.

13. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages
  • We are not responsible for losses caused by third‑party services
  • Your use of the Website is at your own risk

Nothing in these Terms excludes liability where prohibited by law.

14. Termination

We may suspend or terminate your access if:

  • You violate these Terms
  • You misuse the Website
  • We are required to do so by law

You may stop using the Website at any time.

15. Governing Law

These Terms are governed by the laws of Belgium, without regard to conflict‑of‑law principles.

Any disputes will be handled by the competent courts of Antwerp, unless mandatory law requires otherwise.

16. Changes to These Terms

We may update these Terms from time to time.

The latest version will always be available on this page.

Continued use of the Website after changes means you accept the updated Terms.

17. Contact

For questions about these Terms, contact:

Wikinetix

Email: info@wikinetix.com

Address: Acacialaan 6, 2390 Malle, Belgium