Terms of Service
Last updated: 16/05/2026
These Terms of Service (“Terms”) govern your use of the website www.wikinetix.com (the “Website”) and all related services provided by Wikinetix (“we”, “us”, “our”).
By accessing or using the Website, you agree to be bound by these Terms.
If you do not agree, please discontinue use of the Website.
1. Who We Are
The Website is operated by: Wikinetix bv
Address: Acacialaan 6, 2390 Malle, Belgium
Email: info@wikinetix.com
2. Scope of These Terms
These Terms apply to all services available on the Website, including:
- Website browsing and content access
- Contact forms and CRM interactions
- eLearning courses and training materials
- Event registration and participation
- Appointment scheduling
- User accounts (if enabled)
Additional terms may apply to specific services (e.g., event participation rules).
In case of conflict, the more specific terms prevail.
3. Eligibility
You may use the Website only if:
- You are at least 16 years old, or
- You have parental/guardian consent if younger
By using the Website, you confirm that you meet these requirements.
4. User Accounts
Some features (eLearning, events, appointments) may require creating an account.
You agree to:
- Provide accurate information
- Keep your login credentials confidential
- Notify us immediately of unauthorized access
We may suspend or delete accounts that violate these Terms or remain inactive for extended periods.
5. Acceptable Use
You agree not to:
- Use the Website for unlawful purposes
- Upload harmful, defamatory, or misleading content
- Attempt to breach security or access restricted areas
- Interfere with Website functionality
- Copy, distribute, or misuse content without permission
We reserve the right to remove content or restrict access if these rules are violated.
6. eLearning Services
If you enroll in eLearning courses:
- Access is personal and non‑transferable
- Course materials may not be copied, shared, or redistributed
- We may update or discontinue courses at any time
Completion certificates (if provided) are issued at our discretion.
7. Events
When registering for events:
- You must provide accurate information
- We may modify event details (time, speakers, format)
- We may cancel events; in such cases, we will notify registered participants
If events include recordings or photos, we will inform you in advance.
8. Appointments
When booking appointments:
- You agree to provide correct information
- You may cancel or reschedule according to the instructions provided
- We may cancel or reschedule appointments if necessary
Repeated no‑shows may result in restricted access.
9. Intellectual Property
All content on the Website—including text, images, videos, course materials, and branding—is owned by Wikinetix or licensed to us.
You may not:
- Copy
- Reproduce
- Modify
- Distribute
- Sell
any content without our written permission, unless explicitly allowed.
10. Third‑Party Services
The Website may integrate with third‑party services such as:
- Email delivery providers
- Payment processors (if enabled)
- Analytics tools
- Odoo SA (hosting, if applicable)
We are not responsible for the terms or privacy practices of these third parties.
11. Privacy
Your use of the Website is also governed by our Privacy Policy, which explains:
- What data we collect
- How we use it
- Your rights under GDPR
You can read the Privacy Policy at: Privacy Policy.
12. Availability and Changes
We aim to keep the Website available at all times, but we do not guarantee:
- Uninterrupted access
- Error‑free operation
- Complete security
We may modify, suspend, or discontinue any part of the Website at any time.
13. Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for indirect, incidental, or consequential damages
- We are not responsible for losses caused by third‑party services
- Your use of the Website is at your own risk
Nothing in these Terms excludes liability where prohibited by law.
14. Termination
We may suspend or terminate your access if:
- You violate these Terms
- You misuse the Website
- We are required to do so by law
You may stop using the Website at any time.
15. Governing Law
These Terms are governed by the laws of Belgium, without regard to conflict‑of‑law principles.
Any disputes will be handled by the competent courts of Antwerp, unless mandatory law requires otherwise.
16. Changes to These Terms
We may update these Terms from time to time.
The latest version will always be available on this page.
Continued use of the Website after changes means you accept the updated Terms.
17. Contact
For questions about these Terms, contact:
Wikinetix
Email: info@wikinetix.com
Address: Acacialaan 6, 2390 Malle, Belgium